CRM & Logistics Integration for 5 Countries
Unifying regional operations through connected customer data and streamlined logistics workflows.
Project information
- Category: Enterprise Systems / Integration
- Focus: Multi-country operations, data flow, process alignment
- Delivery Type: CRM + logistics integration with regional rollout
- Role: Project Manager
- Confidentiality: Client and system identifiers withheld due to NDA
Regional integration for faster execution
Delivered a multi-country integration connecting CRM processes with logistics operations to improve visibility and speed across five markets. Enabled consistent customer and delivery workflows through aligned data synchronisation, standardised processes, and clearer reporting. Managed delivery across multiple stakeholder groups and vendors while maintaining NDA-safe execution and operational continuity.